PubMatic FAIL
PubMatic seems pretty cool, and I’ve heard lots of cool things about it, but they get a FAIL tonight because when you login from the homepage it doesn’t send your credentials over https. I just filed a ticket, we’ll see how fast they can resolve this.
Update: Well they get some credit for a fast reply (and fixing the issue), but a emphasized FAIL for pretending it never existed.
Hi Ben,
We load the loginiframe as an https iframe, so the login credentials are sent encrypted. Please let us know if you have any other questions. Best Regards,
Clifford Fernandes
Asst. Manager - PubMatic Technical Support
www.pubmatic.com
What Clifford writes is now completely true, but wasn’t last night. In fact, if you view source on pubmatic.com you’ll see the following:
<!--
<div id="pub_login">
<form method="post" name="login" class="login" onSubmit="submitForm(this);return false;">
<label>email:</label><input type="text" name="email" class="logintxt" />
<label>pass:</label><input type="password" name="password" class="logintxt" />
<input type="image" name="submit" value="Sign in" src="images/pub_signin.png" />
</form>
</div>
pub_login-->
So they didn’t even bother to remove the old form beyond commenting it out. Sigh. PubMatic is a very cool idea, but I hope this isn’t a sign of how they operate usually.
Update 2: Well they win back some of my support for doing a fantastic job communicating with me. They’re still claiming that this was fixed months ago which I’ll give them the benefit of the doubt on. So it sounds like a short-lived bug. Still inexcusable, but not as bad as I had thought.
